Shipping policy
Shipping Policy
Last updated: 17 September 2026
At The London Dresscode, we want to make your shopping experience as smooth and convenient as possible. Below you will find information about how we process and deliver your order.
Delivery Times
Orders are generally processed within 1–3 working days.
Once your order has been processed, the estimated delivery time is approximately 5–10 working days.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, such as postal delays, customs procedures, public holidays, weather conditions or other unforeseen circumstances.
Placing an Order
Ordering from The London Dresscode is simple.
-
Select the product you would like to purchase.
-
Choose the appropriate size, colour or other available variant.
-
Click "Add to Cart".
-
Review your shopping cart and proceed to checkout.
-
Enter your billing and delivery information.
-
Check that all information is correct.
-
Select your preferred payment method.
-
Complete your order by following the instructions at checkout.
Please make sure that your delivery address and contact information are correct before completing your purchase.
Payment
We offer secure payment options through the payment methods available at checkout.
Depending on your location, available payment methods may include:
-
Credit and debit cards
-
PayPal
-
Other payment methods displayed at checkout
All payments are processed through secure payment systems. We do not normally have access to your full payment card details.
Free Shipping
We currently offer free standard shipping on all orders.
There is no minimum order value required to qualify for free standard shipping.
Order Processing
Once your order has been successfully placed, we begin processing it as soon as possible.
You will receive an order confirmation by email after completing your purchase.
Once your order has been dispatched, you may receive a shipping confirmation email with tracking information where available.
Please allow some time for tracking information to become active after dispatch.
Delivery Delays
Although we work hard to ensure that your order arrives within the estimated delivery timeframe, occasional delays can occur.
Delays may be caused by circumstances such as:
-
Postal or courier delays
-
Customs processing
-
Public holidays
-
Severe weather
-
Incorrect or incomplete delivery information
-
Unexpected circumstances affecting transportation
If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at:
Our customer service team will be happy to assist you.
Incorrect Delivery Information
Please carefully check your delivery details before completing your order.
If you notice that you have entered incorrect information, please contact us as soon as possible at:
We will do our best to assist you. However, once an order has been processed or dispatched, we cannot guarantee that delivery information can still be changed.
Questions About Your Order?
If you have any questions about your order or delivery, please contact us:
The London Dresscode
Email: info@LondonDresscode.com
Our customer service team will be happy to assist you.